Essential information for NDIS participants



If you are feeling a little confused about the NDIS, we can help. Below we have answered some frequently asked questions.


Do you have a specific question relating to NDIS? 

What is the NDIS?

The NDIS is the National Disability Insurance Scheme.

The NDIS provides eligible people with disability direct access to funds based on an assessment of their individual needs.

How do I know if I'm eligible?

If you are aged under 65 years and have a permanent and significant disability, you may be eligible for NDIS services.

For more information on NDIS eligibility and access, visit the NDIS website.


How do I become an NDIS participant?

If you think you might be eligible and want to apply:

  • Make a verbal application by calling the NDIS on 1800 800 110
  • Complete an Access Request From 

If you need help to apply you can contact your local area coordinator, early childhood partner or NDIA office. 

More information:


What do my services cost under the NDIS?

George Gray Centre charges customers at the price limit in the NDIS Support Catalogue for all supports. You can find a copy of the latest price guide as well as support information on the NDIS website here: NDIS price guides and information

George Gray Centre is a registered Temporary Transformation Payment (TTP) provider.

What if I need to make changes to my NDIS plan?

As a participant or authorised representative, you have the right to ask the NDIS to vary or reassess your plan.

If you need to make changes before the reassessment date you can contact the NDIS to ask about making changes to your plan.

Do I need to let George Gray know if my plan is returned, rolled over, or extended?

Yes, please let us know about any changes or updates to your plan. This not only allows us to update your records, but also enables us to ensure your funds are covered for your choice of activities.

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